Work orders
Find, filter, and bulk-update work orders in a table, a kanban board, or a calendar.
Work orders are the visits your crews go out on, such as a warranty call, a repair, or a roof replacement. Each one usually belongs to a job. Open them from Sidebar → Operations → Work Orders.
Work orders, their statuses, and their dates are saved to JobNimbus. Work blocks, templates, share links, and photo links are saved in roofingBoss only.
Pick a view
Use the Table, Kanban, and Calendar switch at the top of the page. On a phone the switch shows icons only. The view you pick is part of the page link, so a copied link or a saved list opens the same view.
Click any row, card, or calendar block to open the work order's details.
Table
The table starts with Number, Record Type, Status, Related Job, Contact, Created By, Start Date, Total Price, and Created. Open Columns to add others, such as End Date, Total Cost, Internal Note, Customer Note, or any work order custom field. Sort, reorder columns, and change the page size the same way as on other lists. See Lists and filters.
Kanban
The board has one column per status, in the order your workflows use. Each card shows the work order number, the related job, the type, who created it, the start date, and the total price.
- Drag a card to another column to change its status. The change is saved to JobNimbus.
- Filter by status to show only those columns.
- A work order can only move to a status its own type has. If a move fails, the card goes back. Filter to one type so every column is a status you can use.
- Click Full screen for a wall-display view. Press Esc to close it.
The board loads up to 2,000 work orders. If more match, a note under the board asks you to narrow your filters.
Calendar
The calendar shows scheduled work orders by month, week, day, or as a list you can print. See Calendar view.
Filter work orders
The filters apply to all three views. On a phone, tap Filters to open them in a panel.
| Filter | Shows work orders where |
|---|---|
| All Statuses | the status is one you picked |
| All Types | the type (record type) is one you picked. A name with commas, such as "Gutter, Soffit, Fascia", is one type. |
| All Sales Reps | the sales rep is one you picked |
| All Assigned To | one of the people assigned to the work order in JobNimbus is someone you picked |
| Date filter | Created Date, Updated, Start Date, End Date, or Status Change falls in a range |
| Custom field | any other work order custom field matches a condition |
To filter by a custom field, click Custom field, search for the field, then pick a condition and a value. Filters you set appear as chips under Active filters:. Click a chip's × to remove it, or click Clear All Filters. Click a custom-field chip to change its condition.
Filter by crew role
The filter bar has a button for each people field on your work orders: All Project Consultants, All Project Managers, All QC Reviewers, All Crew Leaders, and All Repair Techs. A button only appears when your account has that field.
- Click the button, for example All Crew Leaders.
- Search for and tick one or more people.
The list shows work orders where that field contains any of the people you ticked. Click the × on the button, or Clear in the picker, to remove the filter. Combine this with the calendar to see one person's week.
Update many work orders at once
Bulk updates work in the Table view. See bulk edits for how selection works.
- Tick the work orders you want to change. The header checkbox selects every row on the page.
- Click Bulk Update in the bar at the bottom of the screen.
- Pick one option:
- Update Status lists only the statuses that every selected type shares. If the types have none in common, update them in smaller groups.
- Update Record Type / Workflow + Status moves the work orders to another type. You have to pick a status from that type too.
- Click the Update button. It shows how many work orders will change, for example Update 12 Work Orders.
The changes are saved to JobNimbus. If some work orders fail, a message tells you how many and why. Moving work orders to a status that JobNimbus marks as archived also archives them.
Use templates
Click Templates at the top of the page to manage work order templates. You apply one when you create a work order. See Templates.
In this section
Create a work order
The short form, the full form, and creating from a job.
Work order details
Tabs, editing fields in place, line items, and deleting.
Calendar view
Week, day, and list views, and sharing a week's schedule.
Scheduling
Dates and times, dragging on the calendar, and work blocks.
Share a work order
Team links, read-only share links, and customer photo links.